Privacy Policy

Clientjoy understands you care how information about you is collected and used. Clientjoy is committed to protecting the privacy of individuals who interact with us. This Clientjoy Privacy Policy describes Pivoting Softwares Pvt. Ltd. (hereafter referred to as Clientjoy) privacy practices for our websites, services, and apps that link to this policy. This policy also details our privacy practices related to Clientjoy marketing, advertising, and company events.

In this Privacy Policy, we will refer to the Clientjoy Platform and related services collectively as our “Services.” We will refer to our emails, newsletters, and other marketing and advertising practices collectively as our “Communications.” For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable natural person.

Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors to the site (“www.clientjoy.io”), who view only publicly-available content (the “Visitors”) and subscribers (the “Subscribers”) who have signed up to access and use our platform.

By visiting our Site, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Website Terms of Service. By signing up, accessing, and/or using the Platform, each Subscriber is agreeing to the terms of this Privacy Policy and the accompanying Terms of Service (“TOS”). Please read them carefully.

Clientjoy reserves the right to make amends in, update, and change the Terms of Use from time to time without prior notice. The amended Terms of Use shall be updated as and when amends are made.

Privacy and Security

We strive to protect your privacy and secure your information. Despite there being no such thing as perfect online privacy/security, we will take all reasonable steps to ensure the safety of your personal information. However, you understand and agree that these steps do not guarantee immunity from unethical security breaches, viruses, security threats, and other harmful vulnerabilities.

GDPR Data Protection Rights

We are a Data Controller of your information.

Clientjoy will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us on support@clientjoy.io.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Log Files

Clientjoy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Clientjoy does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Clientjoy. This policy is not applicable to any information collected offline or via channels other than this website.

Information Clientjoy Collects & Controls

We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support, or buy something from us. We store your name and contact information.

When you visit one of our websites or use our software, we automatically log some basic information like how you got to the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive new product development.

Sometimes we receive information indirectly. If you ask about our products through one of our referral programs or affiliate partners, or sign in to one of our products through an authentication service provider like LinkedIn or Google, they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information.

If you provide the App access to your Google data, the App will only use access to read, write, modify or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets. The App’s use of information received, and the App’s transfer of information to any other app, from Google APIs, will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Jurisdiction

Clientjoy makes no guarantee that the content on the Site and/or the Service is appropriate or available or appropriate for use in your country. Users or people who visit and/or use the Site and/or the Service, do it on their own free will and risk and are solely responsible for compliance with local laws. Clientjoy reserves the right to, at any time, limit or restrict the availability and accessibility of the Site and/or the Service to any person, geographic area, or jurisdiction and also limit the quantities of any such feature that we provide.

Information security and storage

At Clientjoy, we take matters of data security very seriously. We are hosted on the highly secure and reliable Amazon AWS servers, that promise optimal uptime, and data security for all our customers. Our servers are hosted in world-class AWS data centers that are protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. All Clientjoy plans include SSL encryption to keep your data absolutely safe.

Cookies

Clientjoy uses cookies and similar technologies to provide our websites and to help collect data. Like any other website, these cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Storing your Preferences and Settings – Settings that enable our website to operate correctly or that maintain your preferences over time may be stored on your device.

Sign-in and Authentication – When you sign in to our website using your credentials, we store a unique ID number, and the time you signed in, in an encrypted cookie on your device. This cookie allows you to move from page to page within the site without having to sign in again on each page. You can also save your sign-in information so you do not have to sign in each time you return to the site.

Security – We use cookies to detect fraud and abuse of our websites and services.

Social Media – Some of our websites include social media cookies, including those that enable users who are logged in to the social media service to share content via that service.

Analytics – In order to offer our website efficiently, we use cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service and to develop other statistics about the operations of our website. This includes cookies from Pivoting Softwares Pvt. Ltd. and from third-party analytics providers.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Clientjoy, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Clientjoy has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

Clientjoy’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options.

DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.clientjoy.io and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Agreement Modifications

All the modifications and changes done to this Document will be visible on this page and you agree to review the Agreement periodically to be aware of such changes. We may update this privacy statement from time to time. We encourage you to periodically review this privacy statement to learn how Clientjoy is protecting your information.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Service.

For More Information

If you have any questions or concerns about this Privacy Policy, please contact us at support@clientjoy.io


It's not just a Software. It's a Promise.
A promise to not collect data we don't need. To not sell or misuse the data we collect. To keep the data we have secure and make it accessible to you in a robust fashion. And to treat you the way we ourselves would like to be treated :)