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Making Products Out Of Services

Post by
Tanmay Parekh
Last updated :
April 10, 2023
 | 20 min read
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Table Of Contents

Making products as a service is a strategy that many businesses use to expand their offerings and create additional revenue streams. This approach involves taking a service that a business provides and turning it into a tangible product that can be sold to customers. By doing so, businesses can reach a wider audience and offer new ways for customers to interact with their brand. This approach can also help businesses stand out in a crowded market by offering unique and innovative products that differentiate them from their competitors. In this way, making products out of services can be an effective way for businesses to grow and diversify their revenue streams.

Service as a product is a process of transforming a service provided by a business into a tangible product that can be sold to customers. This approach involves identifying the core value that the service provides and finding ways to package it into a product that customers can purchase. If you are wondering can a product be a service, it can. For example, a fitness center that offers personal training services can create a specific products/services line of workout equipment that is designed and endorsed by its trainers. Similarly, a restaurant that offers catering services can create a product as a service business model, it can be a line of packaged food products that customers can purchase to enjoy at home.

The benefits of making service as product are numerous. It allows businesses to expand their offerings beyond the traditional service model, creating new revenue streams and increasing their customer base. It also provides an opportunity to build brand recognition and loyalty by offering unique and innovative product/services that differentiate the business from its competitors. Additionally, it can lead to increased profitability by leveraging the expertise and resources that the business already has in place.

However, there are also challenges to making a product as a service, including the need for additional investment in product development, production, and marketing. It is important for businesses to carefully consider the costs and benefits of this approach before committing to it. Overall, making products out of services can be an effective way for businesses to grow and innovate in today's competitive marketplace.

Benefits Of Creating Products From Services

There are several important reasons why creating products from services can be beneficial for businesses:

  1. Diversification of revenue streams: By creating products from services, businesses can add a new revenue stream to their business model, which can help to reduce dependence on a single source of income.
  2. Increased profitability: Products can have a higher profit margin compared to services, as they can be produced and sold at a larger scale.
  3. Brand recognition and differentiation: Products can help to build brand recognition and differentiation, as they can be marketed and sold to a wider audience.
  4. Improved customer engagement: By offering a product, businesses can engage with customers in new and different ways, which can lead to increased customer satisfaction and loyalty.
  5. Innovation: Creating products from services can be an opportunity for businesses to innovate and differentiate themselves from their competitors, which can lead to long-term success.

Overall, creating products from services can be an effective way for businesses to grow and expand their offerings, while also diversifying their revenue streams and improving their profitability.

Services are intangible activities or benefits that are provided by one party to another. They are actions performed by one party for the benefit of another, often involving the transfer of knowledge, skills, or expertise. Services can be provided by individuals, organizations, or government entities, and they can range from professional services like consulting healthcare, and legal advice to consumer services like retail, hospitality, and personal care. Unlike tangible goods, services cannot be touched, tasted, or seen, and they are typically consumed as they are produced. Services are an important part of the economy, accounting for a significant portion of the GDP in most countries, and they play a critical role in meeting the needs and wants of individuals, businesses, and society as a whole.

What are Service Products?

Services refer to intangible activities or benefits that are offered by one party to another. They are actions performed by one party for the benefit of another, often involving the transfer of knowledge, skills, or expertise. If you are wondering is a service a product, well here are some product and services examples that include consulting, education, healthcare, hospitality, transportation, and financial services.

Services can be classified into various categories such as consumer services, professional services, government services, and business services. Consumer services are those that are offered to individuals, such as retail, hospitality, and personal care services. Professional services, on the other hand, are services offered by trained professionals, such as legal, accounting, and consulting services. Government services are those provided by the government, such as public education, health, and safety services. Finally, business services are those that are provided by businesses to other businesses, such as marketing, logistics, and IT services.

Unlike tangible goods, intangible products are called what cannot be touched, tasted, or seen. However, they play an important role in our daily lives and in the economy as a whole. Many businesses today are focused on providing high-quality services that meet the needs and expectations of their customers, which has become increasingly important in today's competitive market.

Types Of Services: 

There are many different types of services that are offered by individuals, organizations, and government entities. Here are some example of product service:

  1. Professional services: These are services provided by professionals who have specialized knowledge or skills, such as doctors, lawyers, accountants, and consultants.
  2. Financial services: These include services related to money and finance, such as banking, investment, insurance, and tax preparation.
  3. Healthcare services: These include medical services provided by doctors, nurses, and other healthcare professionals, as well as wellness services like fitness classes and health coaching.
  4. Transportation services: These include services related to the movement of people or goods, such as taxis, ride-sharing services, delivery services, and public transportation.
  5. Hospitality services: These include services related to travel and tourism, such as hotels, restaurants, and tourism agencies.
  6. Educational services: These include services related to education and training, such as schools, colleges, and vocational training centers.
  7. Personal services: These include services related to personal care and well-being, such as salons, spas, and massage therapy.
  8. Information services: These include services related to information and communication, such as internet services, telecommunications, and media services.

These are just a few examples of products/services that are available to consumers today.

How Services Differ from Products?

Services and products are two different types of offerings that businesses provide to consumers. While products are tangible goods that can be touched and possessed, services are intangible and are typically experienced through interactions with people, systems, or processes. 

Product in service are manufactured and can be inventoried, while services are performed on-demand and cannot be stored. Furthermore, the production process for products is often standardized and can be replicated on a large scale, whereas services are more personalized and tailored to the specific needs of the individual or organization receiving them. 

Finally, products are often sold one time to customers, while services can be ongoing and require a continuing relationship between the provider and the customer.

Services and products are two different types of offerings that businesses provide to their customers. Here are some key differences between services and products:

  1. Tangibility: Products are physical objects that can be touched, held, and seen, whereas services are intangible activities or benefits that cannot be touched, held, or seen.
  2. Production: Products are typically produced in a manufacturing or production process, while services are produced and consumed simultaneously, often in real-time.
  3. Customization: Products are typically standardized and mass-produced, whereas services can be customized to meet the specific needs and preferences of individual customers.
  4. Quality control: Products can be tested and inspected for quality control, while services rely on the expertise and skill of the service provider to ensure quality.
  5. Perishability: Products can be stored and inventoried, while services are often perishable and must be consumed as they are produced.
  6. Pricing: Products are often priced based on their manufacturing and production costs, while services are typically priced based on the time and expertise required to provide the service.

Overall, while both products and services can be valuable offerings for businesses, they differ in their tangibility, production process, customization, quality control, perishability, and pricing. Businesses must consider these differences when developing and marketing their offerings to customers.

Why Turn Services into Products?

There are several reasons why a business might choose to turn its services into products:

  1. Scalability: Turning services into products can make it easier to scale and grow the business. Products can be produced and sold in larger quantities than services, which can help the business reach a larger customer base and increase revenue.
  2. Consistency: Products are typically more consistent and reliable than services, which can help to improve customer satisfaction and loyalty. By turning services into products, businesses can standardize their offerings and ensure that customers receive a consistent experience every time.
  3. Convenience: Products are often more convenient for customers to purchase and use than services, which can help to increase sales and customer satisfaction. For example, a software company might turn its consulting services into a software product that can be easily downloaded and installed by customers.
  4. Branding: Products can be easier to brand and market than services, which can help to increase brand recognition and awareness. By turning services into products, businesses can create a distinct brand identity and messaging that resonates with customers.
  5. Competitive advantage: Turning services into products can help businesses to differentiate themselves from their competitors and create a competitive advantage. By offering unique and innovative products, businesses can attract and retain customers who value those offerings.

Overall, turning services into products can help businesses to achieve scalability, consistency, convenience, branding, and competitive advantage, which can lead to increased sales and customer satisfaction.

Creating products from services can offer several benefits to businesses. Firstly, it allows businesses to scale and grow more easily, as products can be produced and sold in larger quantities than services. product service continuum enables marketers to see the relative goods/services composition of total products. This can help businesses reach a larger customer base and increase their revenue. Secondly, turning services into products can improve consistency and reliability, which can enhance customer satisfaction and loyalty. Standardizing offerings can ensure that customers receive a consistent experience every time. Thirdly, products are often more convenient for customers to purchase and use than services, which can lead to increased sales and customer satisfaction. Fourthly, products can be more easily branded and marketed than services, which can increase brand recognition and awareness. Lastly, creating products from services can help businesses to differentiate themselves from their competitors and create a competitive advantage. Offering unique and innovative products can attract and retain customers who value those offerings. Overall, turning services into products can offer several benefits to businesses and contribute to their long-term success.

Challenges of Offering Services

Offering services can come with several challenges that businesses must navigate. Here are some common challenges:

  1. Perishability: Service products are often perishable and must be consumed as they are produced. This can make it challenging for businesses to manage supply and demand and ensure that they are providing a consistent level of service.
  2. Customization: Services often require customization to meet the specific needs and preferences of individual customers. This can be challenging for businesses to manage, as it requires skilled and knowledgeable service providers.
  3. Quality control: Services rely on the expertise and skill of the service provider to ensure quality. This can make it challenging for businesses to maintain consistent quality across different service providers and ensure that customers are receiving the same level of service.
  4. Pricing: Pricing services can be challenging, as it is often difficult to measure and quantify the value that a service provides. This can make it difficult for businesses to set prices that are fair and competitive.
  5. Competition: Many service industries are highly competitive, which can make it challenging for businesses to differentiate themselves from their competitors and attract and retain customers.

Overall, offering services can come with several challenges that businesses must navigate to be successful. It requires careful management of supply and demand, skilled service providers, consistent quality control, fair and competitive pricing, and differentiation from competitors.

Advantages of Turning Services Into Products

There are several advantages to turning services into products:

  1. Standardization: By turning a service into a product, it becomes easier to standardize and replicate the offering. This can increase efficiency and reduce costs, as the production process becomes more streamlined and predictable.
  2. Scalability: Products are typically easier to scale than services, as they can be produced in larger quantities and distributed to a wider audience. This allows businesses to reach new markets and increase their revenue potential.
  3. Branding: Products can be branded and marketed more effectively than services, as they have tangible attributes that can be highlighted in advertising and promotion. This can help businesses differentiate themselves from competitors and build a stronger brand identity.
  4. Customer satisfaction: By turning a service into a product, businesses can provide a consistent and reliable experience to customers. This can increase customer satisfaction and loyalty, as they know what to expect from the offering.

Innovation: Turning services into products can also encourage innovation, as businesses may find new and creative ways to package and deliver their services. This can lead to the development of new products and services examples that better meet the needs of customers.

The Process of Turning Services into Products

The process of turning services into products can be broken down into several key steps:

  1. Identify the core service: Start by identifying the core service that you want to turn into a product. This could be a service that is already well-established or a new service that you are looking to introduce.
  2. Define the product: Define the product or service by identifying the key features, benefits, and attributes that will make it attractive to customers. Consider factors such as packaging, pricing, and distribution.
  3. Develop the product: Develop the product by creating a prototype or minimum viable product (MVP) that can be tested and refined based on customer feedback. This may involve developing new processes or technologies to support the product.
  4. Test the product: Test the product with a small group of customers to get feedback and refine the offering. This may involve conducting surveys or focus groups to gather insights.
  5. Launch the product: Once the product has been refined and tested, launch it to a wider audience. This may involve marketing and promotional activities to generate interest and drive sales.
  6. Monitor and evaluate: Monitor the performance of the product over time to identify opportunities for improvement and to ensure that it is meeting customer needs. This may involve gathering feedback and data from customers, as well as analyzing sales and other performance metrics.

By following these steps, businesses can successfully turn their services into products that can be scaled, marketed, and sold to a wider audience. It is important to note, however, that the process may require ongoing refinement and adaptation based on changing market conditions and customer needs.

Identifying Opportunities to Create Products

Identifying opportunities to create products requires a careful analysis of customer needs and market trends. Here are some steps to follow:

  1. Conduct market research: Start by conducting market research to identify gaps in the market that your business could potentially fill. Look for areas where customer needs are not being fully met or where existing products are not meeting customer expectations.
  2. Analyze customer feedback: Analyze customer feedback to identify common pain points or areas where customers are expressing a need for additional products or services. This may involve reviewing customer reviews, social media comments, or feedback from customer support channels.
  3. Monitor trends: Keep a close eye on industry trends and emerging technologies that could be leveraged to create new products. Consider attending industry events, subscribing to industry publications, or joining industry groups to stay up-to-date on the latest developments.
  4. Identify areas of expertise: Identify areas where your business has a unique expertise or competitive advantage. This could be a particular skill set, technology, or process that could be leveraged to create new products.
  5. Brainstorm product ideas: Brainstorm product ideas based on the insights gathered from market research, customer feedback, and industry trends. Focus on ideas that have the potential to meet unmet customer needs, differentiate your business from competitors, or leverage your unique expertise.
  6. Evaluate feasibility: Evaluate the feasibility of each product idea by considering factors such as production costs, market demand, and competitive landscape. Focus on ideas that are financially viable and have a strong potential for success.

By following these steps, businesses can identify opportunities to create new products that meet customer needs, differentiate their business, and drive growth.

Mapping The Service To A Product

Mapping a service into a product requires a careful analysis of the key features and benefits of the service and how they can be translated into tangible products examples. Here are some steps to follow:

  1. Identify the core service: Start by identifying the core service that you want to map to a product. This could be a service that is already well-established or a new service that you are looking to introduce.
  2. Define the key features and benefits: Define the key features and benefits of the service by identifying the unique value proposition that it provides to customers. Consider factors such as the customer pain points that it addresses, the outcomes that it helps customers achieve, and the key selling points that differentiate it from competitors.
  3. Determine the product form: Determine the product form that the service can be translated into. This may involve considering factors such as packaging, pricing, and distribution channels. For example, a consulting service may be translated into a software tool that automates the consulting process.
  4. Develop a prototype or minimum viable product (MVP): Develop a prototype or MVP that can be tested with customers to gauge their interest and get feedback on the offering. This may involve creating a basic version of the product that can be refined based on customer feedback.
  5. Refine and iterate: Refine and iterate the product based on customer feedback and market demand. This may involve making adjustments to the product features, pricing, or distribution channels.
  6. Launch the product: Once the product has been refined and tested, launch it to a wider audience. This may involve marketing and promotional activities to generate interest and drive sales.
  7. Monitor and evaluate: Monitor the performance of the product over time to identify opportunities for improvement and to ensure that it is meeting customer needs. This may involve gathering feedback and data from customers, as well as analyzing sales and other performance metrics.

By following these steps, businesses can successfully map their services to products that can be scaled, marketed, and sold to a wider audience. It is important to note, however, that the process may require ongoing refinement and adaptation based on changing market conditions and customer needs.

Designing The Product

Designing a product involves creating a tangible representation of the service that meets customer needs and aligns with business goals. Here are some steps to follow:

  1. Conduct market research: Start by conducting market research to identify customer needs, preferences, and pain points. Use this information to inform the design of the product.
  2. Define the product requirements: Define the product requirements based on customer needs and business goals. This may involve creating a list of features and specifications that the product should have.
  3. Create a product design brief: Create a product design brief that outlines the key requirements and specifications for the product. This brief will serve as a guide for the product design team.
  4. Develop product prototypes: Develop product prototypes that can be tested with customers to get feedback on the design. This may involve creating multiple versions of the product to test different features and designs.
  5. Refine the product design: Refine the product design based on customer feedback and testing. This may involve making adjustments to the features, design, or functionality of the product.
  6. Develop the final product: Develop the final product design based on feedback and testing. This may involve creating detailed product specifications and working with manufacturers to produce the product.
  7. Test the final product: Test the final product to ensure that it meets the product requirements and functions as intended. This may involve conducting quality assurance tests, user testing, and other forms of testing.
  8. Launch the product: Once the product has been tested and refined, launch it to the market. This may involve creating a marketing campaign, developing distribution channels, and building a sales team.
  9. Monitor and evaluate: Monitor the performance of the product over time to identify opportunities for improvement and to ensure that it is meeting customer needs. This may involve gathering feedback and data from customers, as well as analyzing sales and other performance metrics.

By following these steps, businesses can successfully design a product that meets customer needs, aligns with business goals, and drives growth. It is important to note, however, that the product design process may require ongoing refinement and adaptation based on changing market conditions and customer needs.

Developing The Product

Developing a product from a service involves several key steps:

  1. Identify the core value proposition: The first step is to identify the core value proposition of the service and determine how it can be translated into a product. This involves understanding the specific benefits that the service provides to customers and how those benefits can be replicated in a tangible product.
  2. Define the target market: The next step is to define the target market for the product. This involves understanding the specific needs and preferences of the target audience, including their demographics, behaviors, and pain points.
  3. Develop the product: Based on the core value proposition and target market, develop a product that meets the needs of the target audience and aligns with the business goals. This includes designing the product features, packaging, branding, pricing, and distribution channels.
  4. Test and iterate: Once the product is developed, it is important to test and iterate on the product to ensure that it provides value to customers and meets their needs. This involves conducting market research, gathering customer feedback, and making changes to the product based on the feedback received.
  5. Utilize existing service resources: Utilizing existing service resources can help save time and reduce costs when creating the product. This includes leveraging existing service infrastructure, knowledge, and expertise to create the product more efficiently.
  6. Keep the product simple: Keeping the product simple can improve usability, reduce costs, and increase scalability. By focusing on the core features and benefits that customers need, businesses can create a product that is more accessible and appealing to a wider audience.

By following these steps, businesses can successfully develop a product from their service and expand their offerings to customers.

Examples of Successful Products Created From Services

There are many service product examples that have been created. Here are a few:

  1. HubSpot: HubSpot is a marketing and sales software platform that was originally a marketing agency. The company used its expertise in inbound marketing to develop a software platform that helps businesses generate leads and track their marketing efforts.
  2. Mailchimp: Mailchimp is an email marketing platform that started as a web design agency. The company developed an email marketing tool for its clients, which eventually became the core product that it offers today.
  3. Hootsuite: Hootsuite is a social media management platform that was originally a consulting agency. The company developed a tool to help its clients manage their social media accounts, which eventually became the core product that it offers today.
  4. Basecamp: Basecamp is a project management tool that was created by a web design agency to manage their own projects. The company eventually turned it into a product that it sold to other businesses.
  5. Clientjoy: Clientjoy is another great example of a successful product created from services. Clientjoy is a customer relationship management (CRM) software platform that helps agencies manage their client relationships more effectively by providing a central location for all client communications, tracking and managing leads, and automating workflows.

These example of service products illustrate how services can be turned into successful products by identifying a market need, developing a product based on that need, and refining it over time based on customer feedback.

Another product or service examples of a successful product is Amazon Web Services (AWS). AWS was created in 2006 as a way for Amazon to utilize its existing infrastructure and expertise in web hosting to provide cloud computing services to businesses.

At the time, Amazon was already a leader in e-commerce and had developed a sophisticated web hosting infrastructure to support its own website. However, Amazon recognized that it could leverage this infrastructure to provide cloud computing services to other businesses, allowing them to store and process data more efficiently and cost-effectively.

AWS quickly became a market leader in cloud computing, offering a range of services such as virtual machines, storage, and databases. The product was designed to be scalable, flexible, and easy to use, making it accessible to businesses of all sizes.

AWS's success can be attributed to several factors. First, it leveraged Amazon's existing infrastructure and expertise to create a product that was efficient and cost-effective. Second, AWS was designed to be scalable, allowing businesses to easily add or remove resources as needed. Third, AWS provided a high level of security and reliability, ensuring that businesses could trust their data on the platform. Finally, AWS was continuously improved based on customer feedback, with new features and services as products were added over time to meet the evolving needs of businesses.

Today, AWS is one of the most widely used cloud computing platforms in the world, with millions of customers ranging from small startups to large enterprises. By turning its web hosting service into a cloud computing product, Amazon was able to diversify its revenue streams, attract new customers, and gain a competitive advantage in a rapidly growing market.

Tips for Creating Products From Services

To create products from services, follow these tips:

  1. Identify a market need: Start by identifying a market need that your service can address. This may involve conducting market research, gathering customer feedback, and analyzing industry trends to identify areas where there is a gap in the market.
  2. Focus on customer needs: Your product should be designed to meet the needs of your customers. Consider what features and functionalities your customers would find most valuable and design your product accordingly.
  3. Leverage your expertise: Use your existing expertise and knowledge of your service to inform the design of your product. You have a unique perspective on your service and the needs of your customers, so leverage that knowledge to create a product that meets their needs.
  4. Test and iterate: Test your product with customers to get feedback on the design and functionality. Use this feedback to make improvements and iterate on the design until you have a product that meets the needs of your customers.
  5. Consider pricing and packaging: Determine the pricing and packaging of your product based on the value it provides to your customers. Consider factors such as the cost of production, the price of competing products, and the perceived value of your product.
  6. Build a distribution strategy: Develop a distribution strategy for your product that reaches your target market effectively. This may involve partnering with other businesses, leveraging online marketplaces, or building your own sales channels.
  7. Focus on customer support: Provide excellent customer support to ensure that your customers are satisfied with the product and to address any issues that may arise. This can help to build customer loyalty and drive word-of-mouth referrals.

By following these tips, businesses can successfully turn their services into products that meet the needs of their customers and drive growth. It is important to note, however, that the process of creating a product from a service may require ongoing iteration and adaptation based on changing market conditions and customer needs.

Focus on Customer Needs

Focusing on customer needs is a critical aspect of creating a successful product from service. Here are some tips for how to do that:

  1. Understand your customers: To create a product that meets the needs of your customers, it is essential to understand who they are and what they are looking for. This may involve conducting customer research, analyzing customer feedback, and developing customer personas to better understand your target audience.
  2. Identify pain points: Once you understand your customers, identify the pain points that your product can address. This may involve surveying customers, analyzing customer feedback, and monitoring social media and online forums for customer complaints or suggestions.
  3. Focus on key features: Once you have identified the pain points, focus on the key features that will address those needs. Don't try to include every possible feature, but instead, focus on the ones that are most important to your customers.
  4. Test and iterate: Test your product with customers to get feedback on the design and functionality. Use this feedback to make improvements and iterate on the design until you have a product that meets the needs of your customers.
  5. Provide excellent customer support: Once your product is launched, provide excellent customer support to ensure that your customers are satisfied with the product and to address any issues that may arise. This can help to build customer loyalty and drive word-of-mouth referrals.

By focusing on customer needs, businesses can create products that meet the needs of their target audience and drive growth. It is important to keep in mind, however, that customer needs may change over time, so ongoing customer research and iteration may be necessary to keep your product relevant and competitive.

Utilize Existing Service Resources

Using existing service resources is as simple as following these steps:

  1. Identify the service resources that are available to you: Start by identifying the existing service resources that are available to you. This could include software tools, online platforms, or third-party services that can help you accomplish your goals.
  2. Evaluate the resources: Once you have identified the available resources, evaluate them to determine if they are suitable for your needs. Consider factors such as cost, functionality, reliability, and ease of use.
  3. Plan your utilization: Plan how you will utilize the resources to achieve your goals. This may involve creating a project plan, setting milestones, and identifying the key tasks that need to be completed.
  4. Utilize the resources: Begin utilizing the resources according to your plan. Make sure to follow any guidelines or best practices that are provided by the service provider to ensure that you are getting the most out of the resources.
  5. Monitor and optimize: Monitor your progress and optimize your utilization of the resources as needed. This may involve adjusting your plan, troubleshooting issues, or seeking additional support from the service provider.

By utilizing existing service resources effectively, you can save time, reduce costs, and improve the quality of your work.

Use Customer Feedback To Improve The Product

Using customer feedback is a crucial step in improving a product. Here are some steps to effectively use customer feedback to improve a product:

  1. Gather feedback: Collect feedback from customers through various channels, such as surveys, social media, user testing, customer support, or online reviews. Ensure that the feedback you collect is specific, actionable, and relevant to your product.
  2. Analyze feedback: Analyze the feedback to identify patterns and themes. Categorize the feedback into positive, negative, and neutral comments to understand the sentiment and prioritize the issues that need to be addressed.
  3. Prioritize issues: Prioritize the issues based on the impact they have on the user experience and the feasibility of addressing them. Focus on the issues that have the most significant impact on the user experience or are most commonly mentioned by customers.
  4. Develop solutions: Develop solutions to address the issues identified in the feedback. This may involve making changes to the product design, user interface, features, or functionality. Ensure that the solutions are feasible, practical, and aligned with your business goals.
  5. Test and iterate: Test the solutions with a sample of customers to ensure that they address the issues identified in the feedback. Iterate on the solutions based on the feedback received from testing and continue to refine the product.
  6. Communicate with customers: Keep customers informed about the changes made to the product based on their feedback. This can help build trust and loyalty and encourage customers to continue to provide feedback.

By using customer feedback to improve the product, you can create a better user experience, increase customer satisfaction, and ultimately drive business growth.

Keep The Product Simple

Keeping a product simple can have several benefits, such as:

  1. Easy to use: A simple product is often easier for users to understand and navigate. This can lead to a better user experience and increased adoption of the product.
  2. Cost-effective: A simpler product of service often requires fewer resources to develop and maintain, which can result in lower costs for the business. It can also reduce the risk of errors and issues, which can further save time and money.
  3. Faster time to market: A simpler product can be developed and launched more quickly than a complex one, which can give the business a competitive advantage by allowing them to bring the product to market faster.
  4. Greater scalability: A simple product is often more scalable than a complex one, as it can be easily replicated and adapted for different markets and use cases.

When creating a product, it's important to focus on the core features that provide the most value to users and avoid adding unnecessary complexity. This can be achieved by conducting user research, creating user personas, and prioritizing features based on user needs and business goals. It's also important to test and iterate on the product to ensure that it meets the needs of users and continues to provide value over time.

Final Thoughts

Making products out of services involves taking a service-based business and creating tangible products that can be sold to customers. To do this, businesses must first identify the core value proposition of their service and determine how it can be translated into a product. Understanding the target market and their specific needs and preferences is also crucial when developing a product that meets customer needs and aligns with business goals. It is important to test and iterate on the product to ensure that it provides value to customers and meets their needs. 

Utilizing existing service resources can help businesses save time and reduce costs when creating the product. Keeping the product simple is also important to improve usability, reduce costs, and increase scalability. Lastly, using customer feedback to improve the product is crucial to ensure that it continues to meet the needs of customers and provide value over time. By following these steps, businesses can successfully make products out of services and expand their offerings to customers.

Turning services into products can be a crucial strategy for businesses looking to expand and grow. By creating products out of their services, businesses can diversify their revenue streams and reduce their dependence on a single service. This can help businesses better withstand economic downturns and other challenges. Additionally, products can attract new customers who may not be interested in or aware of the existing services, allowing businesses to expand their customer base and reach new markets. Products are also easily replicable and distributable, making them more scalable than services and allowing businesses to increase revenue and profitability. 

Furthermore, products can provide additional value to customers beyond what the services alone can offer, improving customer satisfaction and loyalty. Finally, offering products in addition to services can give businesses a competitive advantage by differentiating themselves from competitors who only offer services. Overall, turning services into products can help businesses grow and thrive by diversifying revenue streams, attracting new customers, increasing scalability, enhancing customer value, and gaining a competitive advantage.

In conclusion, turning services into products can be a powerful strategy for businesses to expand their offerings, diversify their revenue streams, and gain a competitive advantage. However, it is important for businesses to carefully consider their target market and customer needs when developing products from services. 

The product should align with the core value proposition of the service and provide additional value to customers. Testing and iteration are also crucial to ensure that the product meets customer needs and is scalable. Utilizing existing service resources and keeping the product simple can also help save time and reduce costs.

Businesses should also pay attention to customer feedback and continuously improve the product to meet changing customer needs and preferences. It may be helpful to involve customers in the product development process through surveys or focus groups to ensure that the product meets their needs.

Finally, it is important to consider the potential impact on the service side of the business when developing products. Businesses should ensure that the development of products does not negatively impact the quality or delivery of their core services.

In general, turning services into products can be a powerful tool for businesses to grow and succeed, but it requires careful planning, testing, and customer focus.

About Author

Tanmay Parekh
Growth Manager
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Tanmay pursued his undergraduate studies in Information Technology but marketing piqued his interest & he finished his postgraduate in Marketing & Finance from Macquarie University, Sydney. With diverse experience across different domains like Ed-Tech, Digital & SaaS. He currently serves as a Growth Head at Clientjoy - a platform that helps 13K+ Agencies & Freelancers in 90+ Countries acquire & retain happier clients.

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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Reviewer
Facebook logoTwitter logoLinkedin logo

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Agency used righteously allows light to dispel the darkness and enables us to live with joy and happiness.

~ Robert D. Hales

Tip for you

bringing in complementary skills by engaging freelancers as agency members. This is the most common path for existing freelancers to take.

Insightful Fact

Open rates of cold emails increases when it’s highly personalised to leads.

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